News & Blog

Category: Research and Information Services

Ask A Librarian Featured Questions

Ask A Librarian Featured Question: February 2021

Our featured question for February 2021 is: “What do I do if the article/book I need isn’t available through UCF Libraries?”

Interlibrary Loan is the service for you!  Does your article have the Request Item/See Options link?  Have you searched the Books/Catalog for a title and it doesn’t come up in your search results?  If so you can use the free service available to UCF students, faculty and staff.  They can borrow a physical book for you from another library or get the PDF of an article.

For more information go to library.ucf.edu/services/borrowing-from-other-libraries/

Ask A Librarian Featured Questions

Ask A Librarian Featured Question: December 2020

Our featured question this month is: “Why can’t I log in to access online resources off campus?

Here are some options you can try:

  • Use another browser
  • Clear your cache and cookies
  • Reset your NID password
  • If you logged in through WebCourses and used Library Tools, try logging on directly through the library website instead
  • If you are logging in from your workplace, you may be trying to access OpenAthens from behind a firewall.  Please contact your workplace IT to see if there is a work around

Tried all of the above and still having issues?  Please email our eResources team at eresourc@ucf.edu Provide the browsers you have used, the options you have tried and error messages you have received.

Ask A Librarian Featured Questions

Ask A Librarian Featured Question: November 2020

Welcome to the Libraries new blog topic: Ask A Librarian Featured Questions. Our popular virtual Ask Us reference service supports the UCF community from wherever they are located. It provides options for chat and text from the UCF Libraries’ homepage in addition to phone and email support.

The most asked question on Ask Us: “How do I open this article?”

This question comes to Ask Us staff largely through our most used mode of contact, our chat feature.  

When someone clicks on an article in a result list accessed through QuickSearch, there is a link to our chat widget “Ask a Librarian Chat” below the article record.

Taking a look, we can check the left side of the page and see which link is provided.

  • Find Full Text – click this button and on the next page select the link: Full text from (database name). The database should open with the article information and a PDF link, if not, you can copy and paste the article title into the database search box.
  • PDF Full Text – click this link and it will go directly to the PDF of the article
  • Request Item/See Options – this link indicates that this article is not available through QuickSearch. Please note that not all of our Databases are searched when using QuickSearch. Click on the link and another tab will open with links to check other options. A good one to try first is “Search for (journal name) in Publication Finder” to see if we have access to the journal and year the article is from. If so you can click on the Database link that contains the article, and search for the article title in that Database. Another option to try is: “Search for this article title in Google Scholar” sometimes it may come up and have a PDF link to the right of it. If after this you cannot access the article you can click on the link: “Request this item through interlibrary loan.”  This will bring you to the NID login and then to the auto-filled request form. ILL will access the PDF for you from another library, this usually takes 3-5 days.

Make sure to visit Ask Us to ask questions about research, library resources, services, and policies. We look forward to assisting you!

Faculty Support: We Have You Covered Text on Image of Open Book with Pen

Faculty Support: Online Library Instruction Options

Are you working on planning your mixed mode or online courses for fall and thinking about incorporating library instruction? We have several options available, including both synchronous and asynchronous sessions. We can tailor the sessions to your particular course and research assignments.

If your class is meeting synchronously through Zoom, your librarian can hold a live session for you and your students demonstrating search techniques and highlighting relevant library resources.

If your class is being held asynchronously, we can create recorded sessions or other customized learning objects to include in your Webcourse modules. We also have our Information Literacy Modules, which cover a range of research and citation topics, that can be assigned to your students.

Contact your subject librarian to find out more information about our services and to schedule your library sessions for the coming semester.  

Faculty Support: We Have You Covered Text on Image of Open Book with Pen

Virtual Research Consultations with Your Librarian

Do you have students in your class who you think would benefit from a one-on-one research appointment with a librarian? While UCF Libraries continues to offer research assistance virtually for general reference inquiries through our Ask Us service, we also offer virtual research appointments for those seeking an extended, personalized service for more complex questions.

Students can meet with their subject librarian to discuss their particular research questions and challenges. In these sessions, librarians can guide students through sample searches using their topics, recommend resources to explore, suggest possible keywords, and more.

To schedule an appointment, students simply need to fill out the “Schedule an Appointment” form online and provide their contact information and some information about their research project. Then a librarian will contact the student to schedule the day, time, and format for the virtual session. We encourage you to let your students know about this helpful service.

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