Borrowing

• 1 Hour Loan
• May NOT leave library
• Models with missing pieces will NOT be accepted for return
• Overdue fines – $1 charged every hour late
• Only ONE model per study group – models may not be checked out to different member of same study group
• Must have one of the same item in-stock for the item to be renewed immediately – otherwise must wait 15 minutes before renewal
• Policy violations may result in loss of library privileges

To qualify for borrowing privileges at the John C. Hitt Library, the Curriculum Materials Center (CMC), the Downtown Campus (DTC) Library, or the Rosen Library, you must be a current UCF student enrolled in at least one class for the semester, be an active faculty or a current staff member, or have a Special Borrower card.  Privileges may vary at UCF Connect Libraries.

All materials are subject to recall after 3 weeks and must be returned when requested.

UCF Libraries items in the General Collection and Automated Retrieval Center (ARC) are available to patrons on a first-come basis. UCF students, faculty and staff have no limit on the number of items to be checked out from our General Collection. Non-University Patrons who are issued Special Borrower Cards may have up to ten items checked out at a time.

*LibTech Borrowing Notes:

• ALL Transactions must take place in person at the LibTech Desk; no renewals via phone or online.
• Most LibTech items must have one of the same item, in-stock, for the item to be renewed immediately.
• Certain LibTech items may be renewed immediately if 10+ are in-stock:
  • Apple Pencils
  • Apple iPads
  • Laptops (of the same loan period)
  • Projectors (including the Portable Screen)
• Certain LibTech items have a 24 Hour Renewal Waiting Period; these include:
  • Systems (Laptops, iPads)
  • Projectors (including the Portable Screen)
  • Audio Equipment including PA Speakers, Podcast Kits, etc.
  • Cameras & Camera Accessories
  • Microphones & Microphone Accessories
  • Tablets & Accessories (Wacom, Apple Pencil)
• Multiple LibTech item checkouts of the same type (i.e. two phone chargers, tablet and laptop) are not allowed.

Fill Out the Reserve Form

Placing Materials on Reserve:

Course Reserves are class-related materials selected by faculty to support the university’s academic programs.

Reserve materials may include:

• Books from the Library’s collections
• Faculty member’s personal copy of books or journals.
• Folders containing photocopies of specific journal articles or book chapters provided by the faculty member.
• Photocopies of non-copyrighted materials such as class notes, tests, etc.
• Audiovisual materials

The library staff strives to process all faculty requests for course reserves in a timely manner possible and in conformance to copyright law, as required by the UCF Office of the General Counsel.

• Print materials can be put on reserve at the John C. Hitt Library on the 2nd floor at the Circulation Desk, the Curriculum Materials Center (CMC), the Downtown Campus Library, or at the Rosen Library.
• Media items can be put on reserve at the John C. Hitt Library on 2nd floor at the Circulation Desk, the Curriculum Materials Center (CMC), the Downtown Campus Library, or the Rosen Library.

Instructors must complete a Reserve Form and submit it to the Circulation desk at the John C. Hitt Library, the CMC, the Downtown Campus Library, or the Rosen Library. Library staff will pull library owned books or media items from the Library shelves for placement on Reserves.

Personal items or any reproductions of materials to be placed on Reserves must be delivered in person to the library or emailed to Reserve@ucf.edu. The Library must have a completed Reserve form for any emailed items sent to Reserve. Emailed items must include all of the requested information listed below. When completing the form, the expiration date, office room number, and email address are important. This information is used to ensure timely removal and return of materials to the faculty member. Incomplete forms are held with the materials until complete information is obtained from the professor.

Provide all requested information for each item to be placed on reserve:

• Complete citation for each journal article the student is expected to read.
• Complete citation for each chapter excerpted from a complete work.
• Complete citation for all personal books provided.
• All photocopied items MUST include a copy of the original copyright statement from the photocopied work (see section 108(a) (3) of U.S. Copyright Law).

Copyright for reserves:

• All reserve materials must comply with copyright laws.  See our Copyright Policies page for more information.

Removal of Materials from Reserve

All materials are removed from Reserve at the end of the semester. Personal copies, including all file folders, are returned to faculty at this time. Unless otherwise requested, the address listed on the Reserve form will be used to mail materials. The Library is not responsible for lost or damaged personal items placed on Reserves.

Questions about Reserves

For questions or assistance with course reserves, contact the Circulation department at the John C. Hitt Library, the Curriculum Materials Center (CMC), the Downtown Campus Library, or the Rosen Library.

Professors have the option of placing library materials on reserve for students enrolled in their classes to access. These items are available for checkout at the John C. Hitt Library at the Circulation desk or the LibTech desk, at the Curriculum Materials Center (CMC), the Downtown Campus Library, or at the Rosen Library.  UCF Connect Libraries may have different policies regarding course reserves.

A Driver’s License or UCF ID must be presented in order to check out reserve materials.  In addition, please have the course number/ prefix and instructor’s name with you to request reserve materials.

Please note that Reserve items will have a designated time restriction.  Reserve materials must be returned on time or will accrue a charge of $1.00 per hour.

Who can use the content: Current UCF students and employees can access the online collection on campus and off via OpenAthens by logging in with their UCF NID. Guests can use most licensed electronic resources by coming onsite and using a computer in a UCF library building. With the exception of retired faculty, former UCF employees, former students, and Alumni do not have off-campus access privileges.

Allowed uses: The majority of online resources offered by the Libraries have been licensed for the non-commercial, educational use by the University of Central Florida community. They are primarily intended for use supporting teaching, learning, and research.

Prohibited uses: Redistributing content; Automated or systematic searching and downloading; and Reselling and other commercial uses are prohibited. Copyright law, license agreements, the University’s policy on Use of Information Technology and Resources [PDF], and other laws and regulations apply.

The following policies apply to materials at the John C. Hitt Library, the Curriculum Materials Center (CMC), the Rosen Libary, and the Downtown Campus Library.  Policies may vary at regional campus libraries.

Overdue Fines

Replacement Costs

• Any General Collection items that are more than 30 days overdue are considered Billed Lost. Replacement charges will be placed on your library account and an University Academic Block will be placed on your account.
• Any LibTech items that are more than 3 days overdue are considered Billed Lost. Replacement charges will be placed on your library account and an University Academic Block will be placed on your account.
• Regardless if the item is lost, stolen, or damaged the patron who borrowed the item is responsible for paying the replacement charges.
• Billed lost items that are not lost, damaged, or stolen may be returned to Circulation and the replacement charges will be reassessed.
• Items returned more than 30 days after payment will not be refunded paid replacement charges. The library will accept the item as a donation.
• Replacement copies are not accepted.

LibTech Items

• All LibTech items will have a $1.00 per hour, per item, late fine assessed once the due date/time has passed.
  • Hourly Fines only assessed during LibTech Operating Hours
• For outstanding circumstances that prevented a timely return of item(s), please review the Library Appeals Process below
• LibTech does not issue refunds.
• All items must be returned to the LibTech Desk during LibTech Operating Hours.
  • The sole exception is on Sundays when LibTech is closed. Items may safely be dropped off at the Circulation Desk during their operating hours.
• Abandonment Fee: Any LibTech items left unattended anywhere in the Library (including the Circulation Desk) during OverKnight Study Hours will incur a $10 Abandonment Fee on their Library Account.

Paying Fines

• Fines may be paid…
  • At the John C. Hitt Library by check, credit or UCF ID card
  • At the Curriculum Materials Center (CMC) by UCF ID card only
  • At the Rosen Library by check or UCF ID card
  • At the Downtown Library by UCF ID card or Downtown Valencia ID card only
• Checks should be made payable to UCF Libraries.
• Partial payments are not accepted. All transactions must be paid in full.
• Mailed payments must be by check, money order, or cashier’s check (cash will not be accepted). Mail payment to: University of Central Florida, Library Circulation, P.O. Box 162666 Orlando, FL 32816-2666

Library Account Blocks

Patrons who owe $10.00 or more will have a block placed on their library account. This block will prevent the patron from checking out library materials and renewing library materials. This block will be removed once full payment is made by the patron, or the billed lost items are returned and any remaining fines are paid.

University Academic Blocks

Students who owe a total balance of $100.00+ or have been charged a damaged or replacement cost will have an University Academic Block placed on their account. The University Academic block will be placed on grades, transcripts, graduation, and registration. This block will be removed once full payment is made by the patron or all billed lost items are returned and any remaining fines are paid.

Library Account Blocks and University Academic Blocks may also be applied according to the discretion of the Head of Circulation Services, the Head of the CMC or Rosen Library, the Head of the Downtown Campus Library, or the Library Administration.

Library Charges Appeals Process

Appeals Form

All Library charges of overdue, damaged, or lost materials may be appealed upon patron request. The Appeals Form is available ONLY  online. The Library Appeals Committee will review your submission and make a final decision on the acceptance or rejection of your appeal, within one week. You will be notified by email or telephone of this decision.

Claims Returned

Claims Returned Form

Library materials that remain on your account, that you believe have been turned into the library, must be reported to the Circulation Desk as soon as possible. After filling out a claims return form, a series of diligent searches for the item will be made throughout the Library over a period of two weeks. During these two weeks you are urged to continue searching your own residence, vehicle, or other related areas.

Any claim returned materials that are found in the Library by staff, will have their charge waived.  If the claim returned item is not found after the two week search period, you will be notified via e-mail that the searches have been unsuccessful. At this time, payment for the replacement of the lost materials is expected.

Questions About Fines & Bills

Contact the Circulation department at the John C. Hitt Library for questions or concerns about library fines and bills.

• All transactions must take place online through your account.  Phone calls and emails will not be accepted.  
• Interlibrary Loan may be used by all current faculty, staff and enrolled students at the University of Central Florida. 
• Students who are not enrolled for a semester may not have access to Interlibrary Loan.
• UCF Retirees are eligible to submit interlibrary loan requests.
• Alumni and Community patrons do not have access to borrow materials from institutions outside of UCF.
• Students at other institutions seeking to use interlibrary loan must work through their home institution.

UCF Borrowers

For the the John C. Hitt Library, Curriculum Materials Center (CMC), the Rosen Library, and the Downtown Campus Library, the following individuals may borrow library materials with their UCF ID or valid government photo ID:

• UCF Students (must be enrolled in at least one class for the semester)
• Current UCF Faculty
• Current UCF Staff
• Current UCF Adjunct Faculty
• UCF Retirees

Cards and privileges may vary at regional campus libraries.

Authorized Users

Patrons can authorize other users to pick up items on their behalf. To designate authorized users for your account, please fill out the Authorized Users Request Form.

In order to verify they are designated to pick up materials, authorized users will need to present their UCF or Government Photo ID.

LIFE: Learning Institute for Elders

LIFE students may borrow library materials with their UCF ID or valid government photo ID. They have the same borrowing privileges as Graduate Students. LIFE students are eligible for borrowing through Interlibrary Loan. Access to online research resources are available using their NID and password.

Special Borrowers

Special Borrowers cards are available upon proof of affiliation or by purchase.  All Special Borrowers cards are non-transferable between individuals.  A $5.00 processing fee will be issued for the replacement of lost cards.  Special Borrowers card and valid government photo ID must be present at time of check-out.  Please read below for specific requirements for each Special Borrower category

• Alumni: UCF Alumni may purchase a borrowers card with 6 months of privileges for $30 or 1 year for $60. Alumni with existing Knights for Life memberships can receive a borrowers card at no cost with proof of membership and government issued photo ID.
• Distance Learners: If you are unable to visit a campus to get a UCF ID you may request a Library ID number.
• Faculty Emeritus and Spouse of Active Faculty:  You must present your government issued photo ID and proof of UCF affiliation to obtain a Special Borrowers card.
• Florida State Universities, Florida Community Colleges: You must present your school ID and government issued photo ID to obtain a Special Borrowers card.
• Florida Pre-K-12 School Teachers: You must present your government issued photo ID and a letter from your school principal or administration to obtain a Special Borrowers card.

Community Special Borrowers

Community Special Borrowers cards are available for purchase at the John C. Hitt Library.  6 months privileges for $30 or 1 year for $60.  Payment must be made by credit or check at the John C. Hitt Library.

• Community Patrons:  You must be 18 years old and have a valid Florida driver’s license or proof of Florida residency and a government issued photo ID or passport.
• Community Patrons (Minors):  Any person under the age of 18 who wishes to purchase a Special Borrower’s card must have their parent or other legal guardian purchase the card and co-sign for the card with the minor.  By co-signing the card the guardian assumes full financial liability for any library item issued to the minor.  Only that one authorized minor can use the card to check out items; the parent/guardian who purchased the card for the minor cannot use the card. The minor must present a government issued photo ID card to use the Borrowers Card.

The following policies apply to the John C. Hitt Library, the Curriculum Materials Center (CMC), the Downtown Campus Library, and the Rosen Library.  Policies may vary at UCF Connect Libraries.

Until library materials are received by the UCF Libraries, they are the responsibility of the borrower. Credit for return will be given when the material is checked in a UCF Libraries location. Materials returned to a non-UCF library or any other facility remains the responsibility of the borrower until they are received at the UCF Libraries and checked in.

Lost or Damaged Items

All materials which have been lost, damaged or stolen should be reported immediately. If the item is overdue by more than 30 days it is automatically assumed lost. Patrons will be billed for the replacement cost of lost or stolen items; replacement copies can no longer be accepted. In the case of damaged items, patrons will be billed for replacement costs.

Missing Items

For items that are not checked out and cannot be found on the shelf, the item can be reported missing at the Circulation Desk of the John C. Hitt Library or the service desk of the Curriculum Materials Center (CMC), the Downtown Campus Library, or the Rosen Library. Library Staff will then conduct a thorough search for the requested item over a period of several weeks. When an item becomes available for pick up, you will be notified via email and the item will be held for one week from the date of notification.

Holds & Recalls

UCF Students, Faculty, and Staff can request materials located in the ARC or General Collection in Primo. When you have found the item you wish to request in Primo, Click the “Sign in” link under the Request Heading on the item page if you are not currently logged in. If you are logged in, skip past the next 2 bullets.

• For UCF Students, Faculty, and Staff, click “UCF NID” on the sign in pop-up and login with your NID and NID password.
• For Special Borrowers, click “Community Borrowers” on the sign in pop-up and login with your assigned USER ID and password.

Once you are logged in, a “Request” link will appear next to the “REQUEST OPTIONS” heading. Click the link. Then select the location that you would like to pick up your book and then click “Send Request”.

You will be notified through your UCF email when the item is ready to be picked up at the Circulation Desk.

If you are having trouble requesting materials, please contact the Circulation Department: 407-823-2580 or circ@ucf.edu.

Patrons may request items that are currently available and they will be pulled for you in 24 hours. Requested items are still available on a first come first serve basis, regardless of outstanding holds.

If the item you place a hold on is currently checked out it may be recalled. All materials are subject to recall after 3 weeks and must be returned when requested.

Items are held for seven days. Any materials not picked up after that time will have the hold deleted.

If you need an extension for your Hold item(s), or have any other questions regarding your Hold item(s), please email holds@ucf.edu

• Upon request, UCF Libraries staff will help patrons find books while providing instruction on how books are shelved and reading call numbers.
• By appointment, UCF Libraries staff will retrieve items from the stacks for patrons with a documented sensory or physical disability. Contact the Circulation Desk at the John C. Hitt Library or contact the staff at any other UCF Libraries location for assistance.
• Graduate students, faculty & staff, undergraduates at branch & regional campuses, and distance learners may submit requests online to receive UCF Libraries items through the Interlibrary Loan Department. A 24-72 hour period is reserved to pull these items, not including weekends. Visit the Interlibrary Loan page for more information.

In Person Returns:

UCF Library materials can be returned to any UCF Libraries location.  To check your library or ILL account, visit the My Account page.

For the John C. Hitt Library, book return receptacles are located between Millican Hall and Phillips Hall, beside the front entrance to the library, and at the circulation desk.

Mailed Returns

Library materials may also be returned via mail to:

University of Central Florida Library, Bldg. 2, Circulation Department 4000 Central Florida Blvd. Orlando, FL 32816

Materials mailed, returned to a non-UCF Library, or returned to another facility remain the responsibility of the borrower until they are received at a UCF Libraries location and checked in. Library materials can continue to be renewed by the patron until they are received by the UCF Libraries and discharged. Once discharged, materials will no longer be displayed on the patron’s library account.

Items borrowed from the John C. Hitt Library and other libraries through Interlibrary Loan & Document Delivery Services, may be returned to the Circulation Desk of the John C. Hitt Library or other branch campus libraries. It is preferred that you hand these items to a library staff member, but you may also place them in a designated library drop-box. Distance learners, and users unable to travel to their campus library, may mail these items back to the John C. Hitt Library.