Facilities

The UCF Libraries has classrooms available for instruction in some library facilities.  Classrooms in the Libraries are used exclusively for library instruction and library-related meetings. They cannot be reserved by faculty for classes without a library instruction component.

The UCF Libraries’ classrooms and conference rooms are reserved for library-related classes, meetings, and events.

• Electrical outlets provided in UCF Libraries public spaces may be used to power or charge approved devices such as laptops, mobile devices, or library items checked out to patrons. They may not be used to power any device not related to or used for study or research purposes, or to power any other device deemed unsafe by any library employee.
• Electrical cords or power strips may not be draped across aisles, exit pathways, or arranged in any manner deemed unsafe or a hazard by any library employee.
• Library patrons may not unplug any library equipment and may not leave any electrical equipment, cords, or power strips unattended in the library.

All patrons are required to exit the building when prompted by fire alarms or announcements via the public address system.

In general, lost cards can be redeemed by presenting identification that matches the name and signature on the card.  Also see our general Lost & Found policy.  Check with the library where you may have lost the card:

John C. Hitt Library

• Lost cards are temporarily held at the lost & found at the Circulation Desk. Circulation staff will return lost cards to the UCF Card Office, usually on a weekly basis.

Curriculum Materials Center (CMC)

• Lost cards are temporarily held at the CMC front desk.  Library staff will return lost cards to the UCF Card Office, usually on a weekly basis.

Rosen Library

• Lost cards are temporarily held at the Rosen Library front desk. Library staff will return lost cards to the Rosen Security office from time to time, or at the end of every semester.

UCF Connect Libraries 

• Check with the UCF Connect library where you may have lost the card.

For personal items left in a UCF Libraries location:

• Inquire at the Circulation desk of the John C. Hitt Library or at the service desk of the Curriculum Materials Center (CMC), the Rosen Library, or a regional campus library.
• In general, all personal materials are turned over to the University of Central Florida Police Department biweekly. To inquire about lost items at the Police Department please call their non-emergency number at 407-823-5555 or visit their location at 3610 Libra Drive, Orlando FL  32816-3550. Exceptions are any items containing perishable food or drink will be disposed of due to health and sanitation risks; UCF ID cards found at the John C. Hitt Library are turned into the UCF Card Services office weekly.

If you have lost an item that has not been turned in to us please fill out this form. If the item is returned to us we will contact you directly.

Submit a Lost Item Form

The John C. Hitt Library uses a technology platform, called Occuspace, to track the occupancy and business of all public areas.

Occuspace was architected with privacy in mind and we are committed to protecting individual identities. The design of Occuspace makes it impossible to track any individual and no Personally Identifiable Information is ever collected and stored in our platform.

How it works

Occuspace sensors scan for bluetooth and WiFi signal activity in an area. Scans pick up laptops, cell phones, wearables, and other connected devices.

Machine learning algorithms are used to estimate the number of people with over 90% accuracy.

Privacy & Security Safeguards

• Occuspace collects zero personally identifiable information (PII) and is fully GDPR and CCPA compliant
• Occuspace sensors have passed security review and penetration tests by a certified, independent third-party security auditing firm
• Occuspace sensors never connect to any devices, and can only passively observe the BLE and WiFi activity in a space being measured
• Occuspace does use a unique identifier for each BLE and WiFi signal being measured. This unique identifier is based on the broadcasted MAC address of each radio
• Modern smartphones, laptops, and other consumer devices randomly rotate the MAC address of the BLE and WiFi radios for consumer protection
• Occuspace further enhances privacy by irreversibly hashing the broadcast MAC addresses into the unique identifiers used in data analysis
• MAC addresses are irreversibly hashed immediately on the sensor itself with the original MAC address value never stored locally or in the cloud
• Hashing is performed with SHA256 and reduced (truncated) in size to make it impossible to reverse
• A daily rotating salt is applied to the hashing process to further obfuscate the unique identifiers
• The sensors only transmit hashed data to the Occuspace cloud
• After hashed data is successfully sent to Occuspace it is permanently deleted from the sensors

Patron use of the Libraries’ public address systems is for emergencies only and must be approved and directed by the UCF Police.

The UCF Libraries does not have bulletin boards available for public postings or announcements. Posting of any announcements or documents inside or outside of any library facility is prohibited.

Purpose 

The purpose of this policy is to establish guidelines for the use of the Steelcase QT pods (Quiet Booths), recently installed in the John C. Hitt Library at the University of Central Florida. These sound-insulated Quiet Booths are intended to provide a private and quiet space for phone calls, short online meetings, and focused individual work within the library environment. 

Reservation and Usage 

The Quiet Booths are available on a first-come, first-served basis. No reservations are required. 

The pods are intended for individual use and users are encouraged to limit their occupancy to a maximum of 30 minutes during peak usage times to ensure fair access for all library patrons. Please be mindful of others. 

Noise and Etiquette 

Users are expected to maintain a quiet and respectful atmosphere within the Quiet Booths to minimize disruptions to others in the library. While the booths are not entirely soundproof, they have features that work together to offer users a heightened sense of privacy.  

Please refrain from engaging in activities such as screaming or shouting that may be heard from outside the booth. Conversations should be kept at a low volume to avoid disturbing nearby library users. 

Users are responsible for leaving the Quiet Booths in a clean and orderly condition after use. 

Technology Usage 

Users are welcome to use the dual-powered USB-A and USB-C ports for charging personal devices. Please refrain from playing audio through external speakers or engaging in loud video calls that may disturb others. 

Occupancy Indicator 

Users should activate the red occupancy light on the exterior of the booth when in use to inform others that the space is currently occupied. Once finished, users can turn off the red occupancy light to indicate the booth is available for use. 

Questions and Assistance 

Report any technical issues or concerns to library staff promptly using this Feedback Form. Questions or concerns about this policy can be directed to Rachel Vacek, the Associate Dean for Technology & Digital Strategies. 

The University of Central Florida Libraries reserves the right to modify this policy as needed. 

Patrons requesting refunds for money loss due to printer or copy machine malfunctions should report the loss:

• to the LibTech desk in the John C. Hitt Library,
• to the service desk in the Curriculum Materials Center (CMC), or
• to the service desk in the Rosen Library

The staff members there will help by providing an equivalent value of reprints. No cash refunds will be issued.

Study Room Policies for the UCF Libraries:

• The UCF Libraries houses a number of Study Rooms at various library facilities. These rooms help provide workspace for group studies, while also maintaining an atmosphere conducive to quiet study.
• Study Rooms are available for study and course-related work only and are circulated only to currently enrolled UCF students and current UCF faculty members.
• Study Rooms are not available for club meetings, parties, fundraising or soliciting, or any other activity that is deemed to create a disturbance to other library patrons.
• For more information, or to reserve a room, please see the Study Rooms page.

Policies specific to study rooms in the John C. Hitt Library:

• Rooms can be reserved up to 4 hours a day in consecutive timeslots. You will be required to submit a new booking for every non-consecutive timeslot. Non-consectutive bookings are subject to cancellation at the discretion of library staff.
• Rooms can be reserved up to seven days in advance.
• Study rooms are left unlocked, but must be reserved.  If you do not reserve a room, you will be asked to leave if another group makes a reservation.
• Large Study Rooms are intended for groups of 6 or more.
• To cancel your reservation use the cancellation link in your confirmation email or call the Circulation Desk at 407-823-2580.
• For more information, or to reserve a room, please see the Study Rooms page.