Borrowing from Other Libraries

Use Interlibrary Loan & Document Delivery Services (ILL/DDS) to request books, articles & more!

UBorrow.  UBorrow is a resource sharing/interlibrary loan system between the Florida State University and College library system.

ILLiad.  ILLiad is a resource sharing/interlibrary loan system provides articles and books owned by libraries outside of the 40 state colleges and universities in Florida. 

Log in to Illiad

Articles and Book chapters. Typically, available to download within 3 to 5 business days.

Books and Media.  Available for pickup within 7-10 business days.  Please allow additional time for items to be sent to branch/regional campuses or mailed to distance learners.

Due dates for books and media items borrowed through Interlibrary Loan are set by the lending library, and are typically for 3-4 weeks, with the possibility of one renewal for an additional 2 weeks.

Please note that books and media items are now subject to overdue fines. 

For information about our Lending services, please visit the Lending to Other Libraries page.

To contact ILL/DDS, please visit the Interlibrary Loan & Document Delivery Services Department page.

Requesting Items


Dissertations may be requested on the Book/Media form, available through your Illiad account.

Before requesting a dissertation through ILL/DDS, you should first check the ProQuest Dissertations & Theses Global database, which contains the full-text, downloadable PDF for most dissertations published in the United States since 1997.  This database can be found within the Databases page of the UCF Libraries website.

Document Delivery

Through Document Delivery, users can request books to be pulled and articles to be scanned from the John C. Hitt Library and Rosen Library, by submitting a request through their ILLiad account.  Requests for items which are not available at these libraries will be filled via Interlibrary Loan.  Please click on the Item Arrival tab to view the estimated timeframe.


Requesting textbooks through Interlibrary Loan is not recommended.  Many libraries will not lend them, since most libraries keep textbooks on reserve for their own patrons. Additionally, books borrowed through ILL are for short-term use only; loan periods usually last for 3-4 weeks, with the potential for one renewal of an additional two weeks. Therefore, it is not possible to keep a book borrowed through ILL for an entire semester.

Item Arrival

Articles & Book Chapters

After receiving an e-mail notification that the article you requested is available:

  1. Log in to your ILLiad account.
  2. Under View in the left-hand menu, click Electronically Received Articles.
  3. Find the article you want to view in the list, and click View.

The article will open in a separate tab or window.  To save the article, select File > Save, from your browser’s menu.  Articles are available in PDF format, and will only remain on your ILLiad account for 30 days.

Picking Up Your Items

Once you have been notified that the item you requested has arrived at the John C. Hitt Library:

  1. John C. Hitt Library users may pick up items at the Circulation Desk.
  2. Branch or UCF Connect Library users may pick up items at their designated campus library.  Please allow 3-5 business days for your item to arrive at your campus.  Once it arrives, you will receive another notification.
  3. Distance Learners will have items mailed to their home address.  Please allow 5-10 days for your item to arrive. 

Note:  Distance learners residing outside of Florida cannot borrow physical items owned by other libraries through Interlibrary Loan.  Please use your local library for assistance.

Picking Up Items for Other Users

To have your items picked up by another person, you must have them added to your authorized user list.  This must be done prior to requesting the item:

  1. Log in to your ILLiad account.
  2. Click Change User Information, near the bottom of the left-hand menu.
  3. Near the bottom of the page, in the Authorized Users field, type the name of each person who will be picking up your items.
  4. Click Submit Information at the bottom of the page.

Make sure to let these people know they must bring a photo I.D. when they pick up your items.


Interlibrary Loan

  • Articles and book chapters owned by other libraries usually take 3-5 days to arrive.  If only a few libraries have the book or journal, or if it is coming from overseas, it could take longer.
  • Books owned by other libraries usually take 7-10 days to arrive.  Books held by many libraries usually arrive faster than books owned by only a few libraries.  Media items such as CDs and DVDs usually take longer to arrive, if they are sent at all, as fewer libraries are willing to lend these types of items.  If you take classes at a branch or regional campus, expect to wait 3-5 days after the item is received at the John C. Hitt Library for it to arrive at your campus.  Distance Learners should expect to wait an additional 3-5 days for items to arrive at their home address.

Document Delivery

  • Articles and book chapters which are available at the John C. Hitt Library usually take up to 48 hours to process and be made available for the user through their ILLiad account.  
  • Books and other items available at the John C. Hitt Library are usually pulled and placed at the Circulation Desk within 48 hours for students on the Main Campus.  Items not picked up within 7 days are returned to the shelf.  Distance learners and students at branch and regional campuses should expect to wait 3-5 days after the item is pulled from the shelf, before it arrives at their campus or home address.  If an item cannot be located by our staff, we will request it from non-UCF libraries, which usually takes 7-10 days to arrive.

Returning & Renewing

Due Dates

Due dates for books and media items are set by the lending library, and are typically for 3-4 weeks, with the possibility of one renewal for an additional 2 weeks.


Most items borrowed from other libraries can be renewed one time.  If an item is renewable, it will be indicated on the ILL label placed on it.

To renew an item:
  1. Log in to your ILLiad account.
  2. Look for Checked Out Items, on the ILLiad home page.
  3. Click Renew

If the Renew Request option is not available, your item is not eligible for renewal.

To renew an UBorrow item:
  1. Log in to your Primo account.
  2. Click on My Loans.
  3. Click on Renew ALL. 


Users at the John C. Hitt Library, UCF Connect Libraries, and Branch Campuses may return items to the Circulation Desk of their respective library.  We prefer that you hand the book to a library staff member, but you may also place it in a designated library drop-box.

Distance learners, and users unable to travel to their campus library, may return the books to any Florida State College or University or mail their items back to the Interlibrary Loan Department.

Shipping Address

University of Central Florida
Library – Interlibrary Loan
12701 Pegasus Drive Bldg 2
P.O. Box 162430
Orlando, Florida 32816-2430

Account Information

Blocked Account

ILLiad Items which have still not been returned 10 days after the due date, will result in your ILLiad account being blocked.  Once the item is checked in, the block will be removed.  Items returned over the weekend are checked in on the next business day.

UBorrow items are subject to Circulation overdue fines and blocks.



Interlibrary Loan and Document Delivery Services may be used by all faculty, staff, and currently enrolled students at the University of Central Florida.

  • Students must be enrolled in at least one class during the current semester, including Summer sessions.
  • Retired faculty are eligible for ILL/DDS services, with their UCF ID card.
  • Community patrons do not have ILL/DDS privileges.

Distance Learners Please verify that your address is up to date in ILLiad.  For UBorrow requests, please include your current address in the note field on the request form.

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