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Diamond's Hidden Gems

Diamond’s Hidden Gems – Ask Us

Welcome to the fifth installment of Diamond’s Hidden Gems, a blog series in which I introduce you to the University of Central Florida’s library services that you may not have known about!

Are you working late on a research project, unable to find the exact resources you need? Do you think the only way to get help from a librarian is by walking up to the help desk? Think again!

Whether you’re too busy or simply don’t have time to run to the library, Ask Us provides virtual access to UCF librarians.

Available six days a week, the librarians staffing this service have the knowledge and expertise to point you in the right direction.

Ask Us is a free service for those seeking assistance with library and research-related questions from reference staff. The librarians staffing the service answer questions in-person, by phone, and online through email, instant messaging, and texting.

Simply navigate to and select your communication method.

I had the honor of speaking with Dawn Tripp, the Library Technical Assistant in the Research & Information Services/Ask Us. During our meeting, she shared various tips and tricks regarding the service that many students don’t know about!

If you’d like to read further about Ask Us services, visit STARS – Diamond’s Hidden Gems – Ask Us.

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