If you forget your ILLiad/UBorrow password, you will need to have it reset by the UCF Library. You can either call, e-mail, or walk in to the Interlibrary Loan Department office.
See Contact Us for more information.
Items that you borrow from other libraries can usually be renewed one time. You can tell if your item is renewable by looking at the interlibrary loan label we place on it. To renew your item, follow these steps:
The estimated new due date will appear at the top of the page. The lending library will review the renewal request and confirm the new due date. The UCF Library will e-mail you once the new due date is confirmed.
Remember, it is possible that the lending library will deny the renewal request. If this happens, you will receive an e-mail notifying you of this.
If for some reason you are unable to renew your item, please contact us.
Once you have been notified that an article you requested is available, follow these steps to access it:
Your article will open in a separate tab or window. To save the article, select File->Save from your browser's menu.
You are strongly urged to save or print your articles, as they only stay posted to your ILLiad/UBorrow account for 30 days.
Once you've been notified that your book has arrived at the main campus, you can obtain your book one of the following ways:
Note: Distance learners who reside out-of-state cannot borrow items (like books or music) owned by other libraries through interlibrary loan.
IfIf you attend class or work at the Main, Regional, or Branch Campuses, you can return your items at the circulation desk of your respective library. We prefer that you hand the book to a library staff member, but it is okay to place it in a designated library drop-box.
Distance learners and other patrons who are away from their home campus libraries can mail their items back to us.
You can track your Interlibrary Loan or Document Delivery by clicking on "All Requests" under View on the left-hand side of the screen. Once you look through the list and find the request you want to track, you can find more information about your request by looking at the "Status" field.
If you don't see your status listed here, you can contact us for more information.
Interlibrary Loan services can be used by all faculty, staff, and currently enrolled students at the University of Central Florida. Here is some extra information if you're not sure you fall into one of these three categories:
Additionally, faculty, staff, graduate students, and current undergraduate students not taking classes on the main campus are eligible for Document Delivery services. Click here for more information.
If you are still not sure if you qualify for ILL services, please contact us.
Document Delivery services are available to the following members of the UCF community:
If you are still not sure if you qualify for Document Delivery services, please contact us.
Here is a list of items that can be requested through ILL:
These items can be requested through ILL, though many libraries will not lend them:
Items that cannot usually be borrowed through ILL include:
The UCF Library strongly advises against requesting your textbooks through Interlibrary Loan. Many libraries will not lend them, since most libraries keep textbooks on reserve for their own patrons. Also, books borrowed through ILL are for short-term use only; loan periods are usually three to five weeks, with only one two-week renewal allowed. It is not possible to keep a book borrowed through ILL for an entire semester.
Dissertations can be borrowed on the book form. All you need to provide on the form is the title, author, and year of the dissertation.
Note: Before you request a dissertation through ILL, you should first check to see if the full-text is available in Dissertations & Theses: Full-Text, a database that contains the full-text for most dissertations published in the United States since 1997. You can find this database listed in the Articles and Database page of the Library website.
If you are a student who is working with a professor and you would like to submit an ILL or Document Delivery request on your professor's behalf, it is recommended that you request items using your professor's ILLiad account. This is because you are ultimately responsible for the items that are checked out on your account, even if it is actually being used by your professor rather than you.
The UCF Library also recommends that you have the professor you are working with add your name to their account as an authorized user, so that you may pickup their books for them at the Circulation Desk. For more information on adding authorized users, click here.
Yes, you can. You just need to add their names to the authorized users box in your ILLiad/UBorrow account profile. To do this, follow these steps:
Make sure to let these people know that they need to bring a photo I.D. when they pick up your items. Contact us if you have any questions.
Articles in journals and books owned by other libraries usually take 1 to 3 business days to arrive. For articles that are found in books and journals that are held by only a few libraries, it could take a little bit longer.
Books owned by other libraries usually take 7 to 10 business days to arrive. If a book is widely held by other libraries, it usually arrives faster than books owned by only a few libraries. Multimedia items such as CDs and DVDs usually take longer to arrive, as fewer libraries are willing to lend these types of items. If you are a distance learner or take classes at a branch or satellite campus, expect to wait 3 to 5 days after the item is received by the UCF Library for it to reach you or your campus.
Articles in journals and books owned by the UCF Library on the main campus usually takes up to 48 hours to process and deliver to the patron. Articles in journals owned by the library at the Rosen School of Hospitality may take an additional 24 hours to process.
Books and other items owned by the UCF Library on the main campus are usally pulled and placed at the Circulation Desk in less than 24 hours. If an item is misshelved or missing, it will often take an extra 24 to 48 hours before it is placed at the Circulation Desk. If you are a distance learner or take classes at a branch or satellite campus, expect to wait 3 to 5 days after the item is pulled from the shelf by the ILL Department before it reaches you or your campus.