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Rosen Research Guides

Interlibrary Loan (ILL)

Ask a Rosen Librarian!

Tim Bottorff
Department Head


This guide will explain how to request materials that are not owned by the Universal Orlando Foundation Library. For more assistance, please Ask a Rosen Librarian.

A printable version of this guide is also available: Interlibrary Loan PDF (501 KB).

What You Need to Know

  • Check With Us First - It is often a good idea to check with a librarian before requesting materials from other libraries. We may be able to suggest other ways of accessing the information you need.
  • Who May Use It - Current UCF students, staff, and faculty may use Interlibrary Loan (ILL). Patrons not affiliated with UCF may request materials through the fee-based InfoSource service (for more information, please visit the InfoSource page).
  • How Much Does It Cost - ILL requests are free for current UCF students, staff, and faculty. The ILL department will contact you in the rare event that an item is too costly to obtain.
  • What Can Be Borrowed - Most print items and photocopies of articles can be borrowed from other libraries. The following types of items generally cannot be borrowed from other libraries: entire issues of journals, rare or fragile items, audiovisuals (unless held at a UCF library), books designated as non-circulating (reference, reserve, special collections, etc.), photocopied articles that exceed 50 pages, and course textbooks.
  • How Long Does It Take - Materials requested from UCF-affiliated libraries (main library, CMC, regional campus libraries, etc.) will generally be delivered to Rosen within 2-5 business days, although longer delays are possible. Articles requested from non-UCF libraries generally take 3-7 business days to be delivered; books requested from non-UCF libraries may take 15 or more business days to be delivered. Longer delays are possible. Some materials cannot be obtained through ILL at all; we’ll notify you if that occurs.
  • For More Information - Visit the Interlibrary Loan page for more ILL policies and procedures.

How to Submit an ILL Request - In Five Easy Steps

  1. From the Library homepage, click on the Interlibrary Loan link.
  2. Enter your PID and ILL password. If this is your first time using ILL, you will need to click on First Time User Registration to create your account. Please Note: During the account setup process, if you wish to pick up your materials at the Rosen campus you must select UCF Rosen under the Pick-up Location option.
  3. Once you have successfully logged on, choose "article" or "book" from the New Request tab.
  4. Fill out the form completely as possible (author, title, etc.). Click Submit Request to complete the process.
  5. Simply wait for the library to contact you - we will let you know when your materials arrive!

For more information about Interlibrary Loan or to inquire about the status of requested materials, please visit the Interlibrary Loan page.

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A printable version of this guide is also available: Interlibrary Loan PDF (501 KB)

Rosen Research Guides | Hospitality Research: Interlibrary Loan

Last updated February 03, 2012 1:12:28 PM

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