UCF Libraries Feedback Form

If you have a reference or research question, please refer to Ask US .

To suggest a book or journal, please use the Materials Recommendation Form.

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If you are having issues with accessing electronic materials or other library resources, please use the Report a Problem Form.

Are you a:

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Faculty

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Which library are your comments about? (select all that apply)

All UCF Libraries
John C. Hitt Library
Curriculum Materials Center (CMC) Library
Universal Orlando Foundation Library (Rosen)
Addition Financial Downtown Campus Library
UCF Connect Library (Please specify)

Filing a Complaint

Step 1: Submit your complaint or concern using the form below. We cannot respond to a complaint unless you provide your full name and email address.

Step 2: UCF Libraries will acknowledge receipt of a complaint within 2 business days and forward the complaint to the appropriate department or staff member for resolution.

Step 3: The Unit or person receiving the complaint will attempt to respond within 5 business days of receipt of the complaint. Some issues may require more or less time to resolve.

Step 4: If you are not satisfied with the resolution, you can file a request for review with the Dean of Libraries within 5 business days of receipt of the resolution.

Step 5: You will receive notice of a final determination within 10 business days of receipt of a request. Some issues may require more or less time to resolve.

Please provide a detailed description:

May we post your comments on the Web site or in Libraries publications?

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If you wish to receive a response, please complete the following:

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