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Patron Rights Policies

The UCF Libraries supports the rights of all individuals to:

  • Receive friendly, courteous, honest, and respectful service;
  • Have intellectual freedom, confidentiality, and fair and equitable access to information;
  • Have a clean, comfortable, and pleasant environment;
  • Use the library without threat of harm, invasion of property, or discrimination; and
  • Address concerns through the appropriate library department head, library administrator, or University Ombudsman.

Contact Meg Scharf, UCF Libraries Associate Director of Communications, Assessment and Public Relations, regarding concerns.

In support of these rights, the UCF Libraries endorses or aims to adhere to the following policies and statements.


September 23, 2013 1:23:27 PM

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