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Congratulations, librarian Melinda Gottesman---for exemplary brief chat

Posted on: Mar 20, 2009 @ 12:02:37 pm

When you've got questions, Ask A Librarian http://library.ucf.edu/Ask/ can help you find answers.

Ask A Librarian accepts questions by phone, by email, by IM and by chat.

After UCF local chat is closed, your chat questions are answered by a librarian staffing the Florida Ask A Librarian chat service, Monday through Thursday, 9 p.m. through midnight, Saturday, 10 a.m. to 1 p.m., and Sunday, 10 a.m. to midnight. UCF is one of over one hundred libraries statewide that takes part in staffing Florida Ask A Librarian. Each month, a Quality Assurance Taskforce evaluates many of the chat scripts. UCF's Melinda Gottesman has been recognized for an Exemplary Brief Chat with a student who needed information.

Melinda has helped many UCF callers, chatters and Instant Messagers through Ask A Librarian, and many through UCF's participation in the statewide Ask A Librarian program. Melinda also answers questions at the Reference Desk. Congratulations, Melinda!

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